Troubleshooting crashes/sudden closes and other problems

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huckleberrypie
Posts: 441
Joined: Sat May 31, 2014 4:21 am
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Re: Troubleshooting crashes/sudden closes and other problems

Post by huckleberrypie » Mon Jan 27, 2020 10:28 pm

explo wrote:
Mon Jan 27, 2020 2:02 pm
Hi!

I'm also using a Galaxy S7 and experiencing crashes. It seems that my account here is too new or something to send PMs, otherwise I would have done that.
Is it the Exynos-powered model or the North American variant running off a Qualcomm Snapdragon? Thought I'd ask as that might contribute to the issue.

xperia64
Posts: 262
Joined: Fri Feb 28, 2014 7:41 pm

Re: Troubleshooting crashes/sudden closes and other problems

Post by xperia64 » Tue Jan 28, 2020 12:38 am

huckleberrypie wrote:
Mon Jan 27, 2020 10:28 pm
explo wrote:
Mon Jan 27, 2020 2:02 pm
Hi!

I'm also using a Galaxy S7 and experiencing crashes. It seems that my account here is too new or something to send PMs, otherwise I would have done that.
Is it the Exynos-powered model or the North American variant running off a Qualcomm Snapdragon? Thought I'd ask as that might contribute to the issue.
It's broken on the Exynos version as we are using an outdated GCC.

explo
Posts: 2
Joined: Mon Jan 27, 2020 1:57 pm

Re: Troubleshooting crashes/sudden closes and other problems

Post by explo » Tue Jan 28, 2020 5:58 am

xperia64 wrote:
Tue Jan 28, 2020 12:38 am
huckleberrypie wrote:
Mon Jan 27, 2020 10:28 pm
explo wrote:
Mon Jan 27, 2020 2:02 pm
Hi!

I'm also using a Galaxy S7 and experiencing crashes. It seems that my account here is too new or something to send PMs, otherwise I would have done that.
Is it the Exynos-powered model or the North American variant running off a Qualcomm Snapdragon? Thought I'd ask as that might contribute to the issue.
It's broken on the Exynos version as we are using an outdated GCC.
Yes, my phone is the Exynos version.

wormy101
Posts: 2
Joined: Fri Jan 31, 2020 10:38 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by wormy101 » Fri Jan 31, 2020 10:43 am

Crashes when selecting "Load New Game"
Crash Dump:

Unhandled SIG_SEGV in ''

 caused by instruction blvc cd06dddc (at cc453cdc), address 0

Registers:

 r00: CC568290

 r01: DE0199C0

 r02: 00000001

 r03: 00000000

 r04: CAEC476C

 r05: DE0199C0

 r06: 00003339

 r07: 00000000

 r08: 00000001

 r09: 0000333A

 r10: CAEC47E4

 r11: 00001170

 r12: CC5616E0

 r13: CAEC4738

 r14: CC44F24F

xperia64
Posts: 262
Joined: Fri Feb 28, 2014 7:41 pm

Re: Troubleshooting crashes/sudden closes and other problems

Post by xperia64 » Fri Jan 31, 2020 8:53 pm

wormy101 wrote:
Fri Jan 31, 2020 10:43 am
Crashes when selecting "Load New Game"
Crash Dump:

Unhandled SIG_SEGV in ''
...
Which device and Android version?

hamza27
Posts: 1
Joined: Mon Feb 03, 2020 4:33 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by hamza27 » Mon Feb 03, 2020 4:38 am

Hello,
I'm using Drastic on Oppo A9 2020 (Android 9). It had always worked perfectly until today. Now it crashes instantly when i try to load a game.

(Obviously i have bought Drastic and i'm not using an illegal version)

xperia64
Posts: 262
Joined: Fri Feb 28, 2014 7:41 pm

Re: Troubleshooting crashes/sudden closes and other problems

Post by xperia64 » Mon Feb 03, 2020 9:37 am

hamza27 wrote:
Mon Feb 03, 2020 4:38 am
Hello,
I'm using Drastic on Oppo A9 2020 (Android 9). It had always worked perfectly until today. Now it crashes instantly when i try to load a game.

(Obviously i have bought Drastic and i'm not using an illegal version)
There's a known issue after a certain system update on Oppo devices.

I have a potential fix that I'll send you after I make some adjustments to it so I can be sure that I actually know what fixed it.

User avatar
BertTheDude
Posts: 7
Joined: Wed Jan 08, 2020 11:35 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by BertTheDude » Mon Feb 03, 2020 6:16 pm

xperia64 wrote:
Mon Feb 03, 2020 9:37 am
hamza27 wrote:
Mon Feb 03, 2020 4:38 am
Hello,
I'm using Drastic on Oppo A9 2020 (Android 9). It had always worked perfectly until today. Now it crashes instantly when i try to load a game.

(Obviously i have bought Drastic and i'm not using an illegal version)
There's a known issue after a certain system update on Oppo devices.

I have a potential fix that I'll send you after I make some adjustments to it so I can be sure that I actually know what fixed it.

Big Thanks to Xperia64 for fixing my problem on that!

StarFace
Posts: 1
Joined: Mon Feb 03, 2020 8:06 pm

Re: Troubleshooting crashes/sudden closes and other problems

Post by StarFace » Mon Feb 03, 2020 8:07 pm

Any chance I could have the fix as well? I have the exact same problem on an Oppo R17 Pro 😭

wormy101
Posts: 2
Joined: Fri Jan 31, 2020 10:38 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by wormy101 » Mon Feb 03, 2020 10:01 pm

xperia64 wrote:
Fri Jan 31, 2020 8:53 pm
wormy101 wrote:
Fri Jan 31, 2020 10:43 am
Crashes when selecting "Load New Game"
Crash Dump:

Unhandled SIG_SEGV in ''
...
Which device and Android version?

Samsung S10E
G970USQS2CSL1

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