Page 1 of 1

Unable to download from Google Play

Posted: Thu Jan 02, 2020 4:34 pm
by Thelanos
Hi, I originally purchased Drastic on my phone so I can use it there.

I now however have a GPD XD Plus that I am attempting to download the app on.

I am signed in with the same Google Play account, but I am prompted to buy the app again.
I select ok, because the app is that good, I don't mind paying twice, but then Google Play says that I already own the app.

Is this something that I need to go to Google for, or is there a link that you can provide that will allow me to download the app?



Thanks in advance for any assistance.

Re: Unable to download from Google Play

Posted: Thu Jan 02, 2020 7:58 pm
by xperia64
Thelanos wrote:
Thu Jan 02, 2020 4:34 pm
Hi, I originally purchased Drastic on my phone so I can use it there.

I now however have a GPD XD Plus that I am attempting to download the app on.

I am signed in with the same Google Play account, but I am prompted to buy the app again.
I select ok, because the app is that good, I don't mind paying twice, but then Google Play says that I already own the app.

Is this something that I need to go to Google for, or is there a link that you can provide that will allow me to download the app?



Thanks in advance for any assistance.
That's definitely a Google issue. Does it show up here if you open Google Play in a web browser? https://play.google.com/store/account/orderhistory