Troubleshooting crashes/sudden closes and other problems

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Eyji
Posts: 4
Joined: Tue Feb 04, 2020 5:15 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by Eyji » Tue Feb 04, 2020 5:24 am

Hello. I have a problem, after i click "start game" it doesn't open, it always forces close my app if not white screen. I'm using realme 5 pro.

sabretooth00
Posts: 1
Joined: Tue Feb 04, 2020 9:33 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by sabretooth00 » Tue Feb 04, 2020 9:40 am

ayo guys I bought drastic today and i've been disappointed all day because i can't run a single rom in the app. it either crashes to the main menu or it just shows me a white screen. i also tried downloading roms from different sources but nothing works. any response and help will be much appreciated.

i'm running the app on my Realme 3.

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kaikun97
Posts: 612
Joined: Thu Dec 26, 2013 11:41 am
Location: England

Re: Troubleshooting crashes/sudden closes and other problems

Post by kaikun97 » Tue Feb 04, 2020 11:04 am

sabretooth00 wrote:
Tue Feb 04, 2020 9:40 am
ayo guys I bought drastic today and i've been disappointed all day because i can't run a single rom in the app. it either crashes to the main menu or it just shows me a white screen. i also tried downloading roms from different sources but nothing works. any response and help will be much appreciated.

i'm running the app on my Realme 3.
Eyji wrote:
Tue Feb 04, 2020 5:24 am
Hello. I have a problem, after i click "start game" it doesn't open, it always forces close my app if not white screen. I'm using realme 5 pro.
Both Realme Devices run ColorOS. Because Oppo broke something in a ColorOS update, Drastic DS doesn't work correctly. We are looking into ways to fix it currently.

Eyji
Posts: 4
Joined: Tue Feb 04, 2020 5:15 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by Eyji » Wed Feb 05, 2020 7:16 am

I see. Thank you sir, how would i know if there's already fixed version? Will it update through playstore or will it be here? Thanks a lot.

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kaikun97
Posts: 612
Joined: Thu Dec 26, 2013 11:41 am
Location: England

Re: Troubleshooting crashes/sudden closes and other problems

Post by kaikun97 » Wed Feb 05, 2020 1:12 pm

Eyji wrote:
Wed Feb 05, 2020 7:16 am
I see. Thank you sir, how would i know if there's already fixed version? Will it update through playstore or will it be here? Thanks a lot.
As soon as a proper fix is found and is confirmed working, it will be published as an update on the Google Play Store.

Eyji
Posts: 4
Joined: Tue Feb 04, 2020 5:15 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by Eyji » Thu Feb 06, 2020 3:40 am

Aight thanks, can't wait ! :D

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MK73DS
Posts: 23
Joined: Wed Oct 17, 2018 3:25 pm
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Re: Troubleshooting crashes/sudden closes and other problems

Post by MK73DS » Fri Feb 07, 2020 9:34 am

Drastic craches when selecting "Load a new game", just after uninstalling and reinstalling the app, and clearing cache and data. It loads a bit "scanning for games" then immediately crashes.
I'm on Android 10, Samsung Galaxy Note 9 if that matters.
Thanks

shepardn7
Posts: 3
Joined: Sat Feb 08, 2020 7:08 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by shepardn7 » Sat Feb 08, 2020 7:16 am

Please help! I tried all the suggestions on the section "The app crashes back to the main menu or the desktop after loading any game". 2 days ago the app was working fine, but my phone had a firmware update and since then the emulator keeps crashing to the phone menu every time I try to open a game, I reinstalled the app, tried to load games from an external SD card, tried to load a game from a shortcut, I run all my games uncompressed, and the problem persists. My phone is an Alcatel 7, Android version 8.1.0, please help!

shepardn7
Posts: 3
Joined: Sat Feb 08, 2020 7:08 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by shepardn7 » Sat Feb 08, 2020 9:17 am

Update: just reinstalled again and cleared cache and now the app won't kick me to the menu but now it stays on the loading screen, the game doesn't stars just keeps loading infinitely.

shepardn7
Posts: 3
Joined: Sat Feb 08, 2020 7:08 am

Re: Troubleshooting crashes/sudden closes and other problems

Post by shepardn7 » Sat Feb 08, 2020 3:13 pm

This is the crash dump file if can be of any help:

Unhandled SIG_SEGV in 'Super Robot Taisen OG Saga - Endless Frontier (3728) (US)'
caused by instruction ldrb r9, [r9, -#2] (at 866cc058), address 7a00057c
Version: r2.5.2.0a build 101
Reference: 853ED718
Registers:
r00: 027E3FB0
r01: 0000003F
r02: 00000400
r03: 6000009F
r04: 6000001F
r05: 00000000
r06: 0000001F
r07: 00000000
r08: 00000000
r09: 7A00057E
r10: 0000005A
r11: 86AEA000
r12: 027E3FB0
r13: 0200057E
r14: 866CC044

Emulated ARM9:
Mode 03, IRQ 00000000, CPSR 00000093, PC 02000800, cycles -0000002
r0: 00000400
r1: 6000009f
r2: 6000001f
r3: 00000000
r4: 00000400
r5: 00000000
r6: 00000000
r7: 027ffff0
r8: 0000007f
r9: 00000000
r10: 00000000
r11: 00000000
r12: 0207896c
r13: 027e3fc0
r14: 00000000
r15: 00000000
Debug instruction count: 0

Emulated ARM7:
Mode 00, IRQ 00000000, CPSR 0000009f, PC 038037bb, cycles -0000005
r0: 000000d2
r1: 000001f4
r2: 04000208
r3: 00000000
r4: 0000009f
r5: 00000000
r6: 00000008
r7: 000003e8
r8: 04000180
r9: 00000000
r10: 00000000
r11: 00000000
r12: 00000003
r13: 0380f920
r14: 037fe354
r15: 00000000
Debug instruction count: 0


Translation cache details:
main: 0x855cc000 - 0x865cc000
main: 11992 + 4928 bytes
itcm: 0x865cc000 - 0x866cc000
itcm: 0 + 0 bytes
alternate: 0x866cc000 - 0x868cc000
alternate: 4160 + 1456 bytes

0 texture cache bytes allocated, 0 texture cache elements.

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