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Re: Troubleshooting crashes/sudden closes and other problems

Posted: Wed Oct 30, 2019 12:11 pm
by SSUPII
Erezo wrote:
Mon Oct 28, 2019 5:08 pm
Hello, I just bought the app from play store, i dled Pokémon soul silver and I load it but nothing happens... Anyone can help??
Download the game from another source

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Thu Nov 07, 2019 3:10 am
by Meanysheep
I dont know if its something with the app or me, but when i play GTA:Chinatown Wars, it always crashes on mission 13 and takes me back to the menu. Can someone please help me?

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Sun Nov 10, 2019 12:04 pm
by SSUPII
Meanysheep wrote:
Thu Nov 07, 2019 3:10 am
I dont know if its something with the app or me, but when i play GTA:Chinatown Wars, it always crashes on mission 13 and takes me back to the menu. Can someone please help me?
What version are you using?

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Sun Jan 05, 2020 11:37 pm
by oreo3176
I am running the most current version of DraStic and my game has stopped working and is just showing a black screen. Usually this is fixable but I made a savestate on accident and now it will not fix itself. What should I do?

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Thu Jan 09, 2020 11:47 am
by BertTheDude
I tried everything on the directions from "if the game crashes to menu when loading a game" and still nothing.

I have two problems:

1. I downloaded a new game and it opens but a white screen appears and that's it.

2. A game that I've been playing for a long time doesn't load anymore and it keeps putting me back to drastic's menu.

Any solutions on this?

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Thu Jan 09, 2020 10:24 pm
by Cero1475
Ever since I updated the app I have been unable to use the directional buttons on my gamepad to play at first I thought it was the gamepad so I tried other apps to make sure and it only messes up on this app how do can I fix it

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Fri Jan 24, 2020 5:43 pm
by kingofomega
I'm using version r2.5.2.0a on a Samsung S7 SM-G930F with Android version 7 and have had every game freeze and crash upon opening. Never used to have this issue. Can't get past the first two seconds of the game.

I've tried various video settings but to no avail, reinstalled the game and restarted my phone. Does anyone have any advice? I've had no response to the feedback messages I've sent.

Thank you in advance.

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Sat Jan 25, 2020 3:44 pm
by xperia64
For anyone who might be reading this, there is a known issue with some Galaxy S7's in the current version on Google Play (r2.5.2.0a)

Until we can push a beta, please PM me to try a fixed version.

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Sun Jan 26, 2020 12:05 pm
by a_boi
Hi,
I'm using the current version (r2.5.2.0a) on a Huawei P30 Pro, and when I pick a game (start new or load a savestate) the app shuts down. Only after 2-3 tries the game loads up. After a little while the problem reappears. No method of fixing this works.

Re: Troubleshooting crashes/sudden closes and other problems

Posted: Mon Jan 27, 2020 2:02 pm
by explo
Hi!

I'm also using a Galaxy S7 and experiencing crashes. It seems that my account here is too new or something to send PMs, otherwise I would have done that.