Bug Report: Layout automatically reset

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DustoDust27
Posts: 4
Joined: Fri Nov 06, 2020 2:16 pm
Location: France

Bug Report: Layout automatically reset

Post by DustoDust27 » Mon Nov 09, 2020 3:25 pm

Hello :) ,

I'm playing with a Galaxy Tab s7 (Android 10, Drastic last update...etc). It happens to any games.


When I turn ON then OFF my tablet OR turn ON then OFF Dex mode in my tablet :

The layout is resized like the screen was smaller, meaning there is a gap on the right side and bottom side of the screen.
Sometimes it does something else, resizing my screen and the buttons close to the right and bottom side and making it not smaller but bigger,

The screen when everything is normal:
Image

When it bug:
Spoiler!
Image Image there is no black background because the 2 screens are actually covering all the space.
When i try to backup the files before the bug, and copy/paste them, it does nothing/ its worse.

Thanks for the help.
Image

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dsattorney
Posts: 428
Joined: Thu Aug 03, 2017 11:29 am

Re: Bug Report: Layout automatically reset

Post by dsattorney » Thu Nov 12, 2020 10:26 pm

Are you using a pirated version? I've heard of this issue happening to people with pirated versions.
OBJECTION!
Image

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DustoDust27
Posts: 4
Joined: Fri Nov 06, 2020 2:16 pm
Location: France

Re: Bug Report: Layout automatically reset

Post by DustoDust27 » Fri Nov 13, 2020 5:08 pm

Nope, I bought the app at the beginning for my phone, but i wanted to use it on my tablet.

Proof:
Spoiler!
Image
And on my phone there is no problem at all. It's only doing this on the tablet.
Image

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dsattorney
Posts: 428
Joined: Thu Aug 03, 2017 11:29 am

Re: Bug Report: Layout automatically reset

Post by dsattorney » Fri Nov 13, 2020 10:40 pm

Tried reinstalling the app? That is likely to fix any config-related issues.
OBJECTION!
Image

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kaikun97
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Location: England

Re: Bug Report: Layout automatically reset

Post by kaikun97 » Sat Nov 14, 2020 5:56 am

You mention Samsung Dex, that may be causing the issue, its not something we tested yet.

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DustoDust27
Posts: 4
Joined: Fri Nov 06, 2020 2:16 pm
Location: France

Re: Bug Report: Layout automatically reset

Post by DustoDust27 » Sat Nov 14, 2020 7:09 am

dsattorney: So I tried deleting the App Data -> Uninstall -> deleting the Drastic folder -> Installing it again , when I turn OFF then ON the tablet there is the same problem XD.

kaikun97: It's also doing this when i'm just turning OFF/ON my tablet (but I guess it's an issue related to samsung tablet / software ? I don't know about others tablets).

I mean I just have to not turn off my tablet (I just gain a tiny bit of battery power), but it's still just a bit weird/annoying.
Image

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DustoDust27
Posts: 4
Joined: Fri Nov 06, 2020 2:16 pm
Location: France

Re: Bug Report: Layout automatically reset

Post by DustoDust27 » Sat Nov 14, 2020 11:08 pm

At the time I wrote this post, i decided to re-launch the app to re-configure the buttons locations and screen size, and the layout just came back to normal.... even if I did nothing concerning the App... :lol: (I suppose it’s because of the fact I turned off the tablet, it’s the only ’’major’’ thing I did )

I guess it’s a samsung software issue
Image

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