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App randomly goes back to the home screen while playing

Posted: Thu Jul 23, 2020 2:47 am
by SonicMonkey
So I've had this app for a years or years and it's the firat time experiencing this issue. Specifically while playing final fantasy tactics A2 the app will radomly take me back to the home screen, how can I fix this issue and also yes my app was paid for.

Re: App randomly goes back to the home screen while playing

Posted: Thu Jul 23, 2020 5:21 pm
by dsattorney
Can you provide any crash dumps?

Re: App randomly goes back to the home screen while playing

Posted: Fri Jul 24, 2020 3:32 am
by kaikun97
dsattorney wrote:
Thu Jul 23, 2020 5:21 pm
Can you provide any crash dumps?
Would be a good idea to tell them where the crash dump is located.
Its the .txt or .log file inside the "Drastic" folder with the name crash dump.

Re: App randomly goes back to the home screen while playing

Posted: Fri Jul 24, 2020 1:06 pm
by SonicMonkey
There's unfortunately no dump file, I checked the drastic folder but there wasn't anything. But there was also that thread with people experiencing the same or a similar issue, supposedly there's a fix dropping soon for that issue, any idea when?

Re: App randomly goes back to the home screen while playing

Posted: Fri Jul 24, 2020 7:35 pm
by kaikun97
That was likely an unrelated crash fix was for Oppo, Realme and Chromebook devices and was published ages ago.

What phone and android version do you have? Does it only happen in that game and not others?

Re: App randomly goes back to the home screen while playing

Posted: Sat Jul 25, 2020 11:06 am
by SonicMonkey
Well I play on a P8 that runs on Android 6.0. So far it hasn't happened on any other game other than final fantasy tactics

Re: App randomly goes back to the home screen while playing

Posted: Thu Oct 15, 2020 12:37 am
by SonicMonkey
So it's been a couple of months, I've veen trying a couple of the things that have been posted on similar issues, however nothing has solved this issue.

Has anybody perhaps tried playing final fantasy tactics A2?

It's kind of frustration not being able to paly and enjoy the game.

Re: App randomly goes back to the home screen while playing

Posted: Thu Oct 15, 2020 9:26 am
by xperia64
SonicMonkey wrote:
Thu Oct 15, 2020 12:37 am
So it's been a couple of months, I've veen trying a couple of the things that have been posted on similar issues, however nothing has solved this issue.

Has anybody perhaps tried playing final fantasy tactics A2?

It's kind of frustration not being able to paly and enjoy the game.
We have a fix for this issue, but it may be a while before we are able to release an update.

Re: App randomly goes back to the home screen while playing

Posted: Thu Oct 15, 2020 10:18 am
by SonicMonkey
Thanks xperia64. Is that the one that's in beta? Is there by any chance an expected timeline?