App randomly goes back to the home screen while playing

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SonicMonkey
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Joined: Thu Jul 23, 2020 2:42 am

App randomly goes back to the home screen while playing

Post by SonicMonkey » Thu Jul 23, 2020 2:47 am

So I've had this app for a years or years and it's the firat time experiencing this issue. Specifically while playing final fantasy tactics A2 the app will radomly take me back to the home screen, how can I fix this issue and also yes my app was paid for.

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dsattorney
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Re: App randomly goes back to the home screen while playing

Post by dsattorney » Thu Jul 23, 2020 5:21 pm

Can you provide any crash dumps?
OBJECTION!
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kaikun97
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Location: England

Re: App randomly goes back to the home screen while playing

Post by kaikun97 » Fri Jul 24, 2020 3:32 am

dsattorney wrote:
Thu Jul 23, 2020 5:21 pm
Can you provide any crash dumps?
Would be a good idea to tell them where the crash dump is located.
Its the .txt or .log file inside the "Drastic" folder with the name crash dump.

SonicMonkey
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Re: App randomly goes back to the home screen while playing

Post by SonicMonkey » Fri Jul 24, 2020 1:06 pm

There's unfortunately no dump file, I checked the drastic folder but there wasn't anything. But there was also that thread with people experiencing the same or a similar issue, supposedly there's a fix dropping soon for that issue, any idea when?

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kaikun97
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Location: England

Re: App randomly goes back to the home screen while playing

Post by kaikun97 » Fri Jul 24, 2020 7:35 pm

That was likely an unrelated crash fix was for Oppo, Realme and Chromebook devices and was published ages ago.

What phone and android version do you have? Does it only happen in that game and not others?

SonicMonkey
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Joined: Thu Jul 23, 2020 2:42 am

Re: App randomly goes back to the home screen while playing

Post by SonicMonkey » Sat Jul 25, 2020 11:06 am

Well I play on a P8 that runs on Android 6.0. So far it hasn't happened on any other game other than final fantasy tactics

SonicMonkey
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Joined: Thu Jul 23, 2020 2:42 am

Re: App randomly goes back to the home screen while playing

Post by SonicMonkey » Thu Oct 15, 2020 12:37 am

So it's been a couple of months, I've veen trying a couple of the things that have been posted on similar issues, however nothing has solved this issue.

Has anybody perhaps tried playing final fantasy tactics A2?

It's kind of frustration not being able to paly and enjoy the game.

xperia64
Posts: 305
Joined: Fri Feb 28, 2014 7:41 pm

Re: App randomly goes back to the home screen while playing

Post by xperia64 » Thu Oct 15, 2020 9:26 am

SonicMonkey wrote:
Thu Oct 15, 2020 12:37 am
So it's been a couple of months, I've veen trying a couple of the things that have been posted on similar issues, however nothing has solved this issue.

Has anybody perhaps tried playing final fantasy tactics A2?

It's kind of frustration not being able to paly and enjoy the game.
We have a fix for this issue, but it may be a while before we are able to release an update.

SonicMonkey
Posts: 6
Joined: Thu Jul 23, 2020 2:42 am

Re: App randomly goes back to the home screen while playing

Post by SonicMonkey » Thu Oct 15, 2020 10:18 am

Thanks xperia64. Is that the one that's in beta? Is there by any chance an expected timeline?

SonicMonkey
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Joined: Thu Jul 23, 2020 2:42 am

Re: App randomly goes back to the home screen while playing

Post by SonicMonkey » Mon Nov 02, 2020 2:07 pm

So it's been more than 2 weeks, the fix hasn't been released yet. Hopefully this doesn't read as me trying to be an ass, I'm just trying to find out if it is anywhere close to being pushed out or if it's still going to be quite some time?

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